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Business Premises - The old Coach House

Skills Enhancement Courses

7th June - 8th June 2008

Kentz roll-out of Skills Enhancement Courses (SECs) began with the delivery of the Communication Skills course at the Eurovillage centre, Al-Khobar, Saudi Arabia June 7 & 8, 2008 organized by Michael Pyers, Regional Human Resources Manager. The majority of courses have been developed for Kentz, and will be delivered, by Corporate Learning Consultants Ltd with Kentz Group HR.

Skills Enhancement Courses

Pictured:  Communications Skills course participants with Michael Pyers (Regional Human Resources Manager, Kentz) and Eric Sandelands (Director, Corporate Learning Consultants Ltd).

All of the SECs are active learning events in which key concepts are introduced, discussed then applied to live work issues. Participants develop skills and craft strategies directly relevant to them and the challenges they face.

The Communication Skills SEC examined:

  • Communications challenges;
  • Managerial communications;
  • Interpersonal communications processes;
  • Overcoming communications challenges; and
  • Personal communications action plans.

The accompanying workbook additionally contains a case study and specialist perspective.

Live issues were worked through in small groups

Live issues were worked through in small groups (pictured)

Solutions were presented back for comment and discussion

Solutions were presented back for comment and discussion (pictured)

A suite of SECs are now offered across the group developed by Takis Karallis (Group HR Director), James Cassin (Group QA & HSE Manager), Donal O’Neill (Group HR Manager) and Eric Sandelands with expert input from Kentz management. Among the courses offered are:

  • Basic negotiating skills;
  • Behavioural events interviewing;
  • Change management;
  • Communications skills;
  • Conflict & poor performance management;
  • Dealing with difficult employees;
  • Essential skills of leadership;
  • Essential skills of management;
  • Influence & assertiveness;
  • Interpersonal effectiveness;
  • Mentoring;
  • Performance management;
  • Team building;
  • Time management;
  • Train the trainer.

Coordination of the courses for Kentz Corporate is by Gwen Gannon and Melissa O’Connor.