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Business Premises - The old Coach House

First Bank learning strategy, Lagos, Nigeria

29th July 2011

A meeting took place with Mr Bisi Onasanya, Group Managing Director and CEO of First Bank of Nigeria and Mrs Ayodele Jaiyesimi, Human Resources at First Bank’s headquarters in Lagos, Nigeria on July 29, 2011.

First Bank learning strategy

Pictured above – from left to right: Dr Bea Carson (World Institute for Action Learning), Dr Yomi Makanjuola (Thinck Metrics), Mr Bisi Onasanya (Managing Director, First Bank), Mrs Ayodele Jaiyesimi (Head of Human Resources, First Bank), Dr Eric Sandelands (Corporate Learning Consultants Ltd), Mr Oluseyi Olutayo (Head of Learning & Development, First Bank).

The meeting focused on the potential to embed action learning within First Academy, First Bank’s renowned learning and development brand for in-company learning.

First Bank’s focus is on (Annual Report, 2010):

  • Transformation – to meet present and future challenges, continuing to challenge the bank’s processes in order to achieve unparalleled service levels by developing world class institutional processes, systems and capabilities, to help drive tangible results across all businesses with clear accountability at all levels.

  • Excellence – continuing to ensure excellence is consistently achieved and enshrined in processes and systems. This drive earns the bank recognition. Achieving these laurels has created more opportunity for improvement. The bank will continue to deliver unparalleled service quality in its chosen areas of operations.

  • Growth – remaining persistent in extending the bank’s leadership position across key dimensions, such as business segments, customers and brand, while achieving superior/ sustainable institutional long-term growth promised on four key pivots: business line expansion, restructuring for growth, sequencing growth systematically and international expansion.

  • Profitability – seeking to attain the full benefits of scale and scope by accelerating growth and diversification of assets, revenue and profit. The bank will continue to extend performance in profitability, capital and operating efficiency and delivering good returns driven by a clear strategic focus and superior operating model.

The action learning process delivered by Corporate Learning Consultants Ltd, in partnership with the World Institute for Action Learning (WIAL) is uniquely able to enable the bank to develop people and projects aligned with these goals.